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Privacy Policy for your Malaysia account

European Roulette, Dice, Football Studio and Cash Rocket all sit behind account checks, wallet records and cookie settings that need clear privacy handling.

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How privacy works with Malaysia payments

town88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, store and share account data when you create an account, enter the lobby, manage wallet activity or contact our team. We may handle your name, mobile number, login details, device signals, location clues, game-session records, support messages

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and payment references. Touch 'n Go, GrabPay, Boost dan FPX records are used to match deposits, check withdrawal requests and resolve account questions. We keep access limited to staff who need it for account service, risk checks, payment handling and legal duties. If access or eligibility
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is discussed, it depends on local law and is available where local law permits. You can ask us to check, correct or remove certain account details where the law allows.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

Reach us about your privacy choices

Privacy requests should be sent through channels linked to your account so we can confirm that the request is really from you.

DATA PRACTICE

How we handle account data

Our privacy work covers the whole account flow: registration, login, cookies, wallet checks, lobby activity, support messages and closure requests.

Account details

When you open an account, we collect details such as name, contact number, email, login records and account status. These details help us recognise you, manage access and respond when you ask for a privacy change.

Cookie settings

Cookies help keep you signed in, remember device choices and spot unusual access patterns. You can manage browser cookie settings, but some account functions may need essential cookies to keep the session working properly.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX references are kept with wallet activity so we can match deposits, review withdrawal checks and answer account questions. We do not ask for full banking passwords or unrelated wallet access.

Security checks

Login time, device type, IP signals and failed access attempts may be used to detect account misuse. If something looks unusual, we may pause a sensitive request until your identity is confirmed.

Retention period

We keep account records only for as long as needed for service, legal, payment and dispute reasons. Some records may remain after closure if a law, audit need or unresolved account matter requires it.

Change requests

You may ask us to correct details, check what data we hold or close certain records where allowed. We verify the request first, then explain what can be changed and what must be retained.

Privacy Policy questions from Malaysia

The answers below explain how this Privacy Policy applies when you manage your account, use local payment options or contact us about your data. They are written for Malaysia account access, with eligibility and availability depending on local law.

We collect account details such as your name, contact number, email, login records, device signals, wallet references and support messages. We also keep game-session and account-status records needed to run the account and answer privacy requests.

We keep local payment references to match deposits, check withdrawal requests, fix wallet issues and handle account disputes. These records are tied to your account history and are not used to ask for unrelated wallet access.

Yes. Contact us through your logged-in account or registered email and tell us what needs checking. We may ask for proof before changing a name, contact number or payment-related detail linked to your account.

Cookies help keep sessions active, remember language or device choices and detect unusual access patterns. You can adjust browser settings, but essential cookies may still be needed for login, wallet pages and account security checks.

Access is limited to staff who need the data for account service, payment checks, risk control, technical support or legal duties. Staff access is tied to work needs, and sensitive requests may require extra verification.

Some account data may be retained after closure for legal, payment, audit or dispute reasons. We aim to remove or limit data when it is no longer needed, subject to duties that apply in Malaysia.

Use live chat from your account or send an email from your registered address. Include your account contact, the privacy request type and any relevant dates so we can verify you and respond clearly.

Privacy Policy for your Malaysia account

Reach us about your privacy choices

How we handle account data

Account details

Cookie settings

Payment records

Security checks

Retention period

Change requests

Privacy Policy questions from Malaysia

01 What personal data does town88 collect?

02 Why do you keep Touch 'n Go, GrabPay, Boost dan FPX records?

03 Can I ask to correct my account details?

04 How do cookies affect my account privacy?

05 Who can see my account data inside the team?

06 How long do you keep my data after closure?

07 How do I contact town88 about privacy rights?

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